Our system tracks your usage for CPU, RAM, Storage, etc., every five minutes and calculates the usage against your subscription amount. For any usage above the subscription level, charges are automatically calculated on a rolling basis on five-minute bursts.

Alpha3 Cloud has 5-minutes billing cycles. Resource usage is tracked and billed every five minutes, and the appropriate balance is also deducted from your account every five minutes.

No. You don’t need to purchase resources in advance. Since we have a short 5-minutes billing cycle, you will be billed every five minutes according to resource usage. If you like, you can opt for a subscription for one month, one year (10% discount), or three years (25% discount).

Our system tracks your usage, and when it goes above subscription level, we’ll simply charge additional usage based on short 5-minutes bursts cycles.

Alpha3 Cloud gives its users the freedom to customize their virtual machines for optimal performance. You can have any combination of server size and virtual cores. For example, for a 10GHz server size, you can have 5 virtual cores of 2GHz or 10 virtual cores of 1 GHz. So based on the application requirements for CPU and throughput, you can completely optimize your cloud servers for performance without upsizing.

We have two options- Subscriptions and Bursts. If you have predictable workloads, you can pay upfront via subscription. You can go for the bursts model for on-demand capacity, where we charge in short 5-minutes bursts cycles. You can combine two models for your resources, and we’ll charge automatically based on short 5-minutes bursts if you go above your subscription usage.

Simply No. We track usage and bill accordingly. So we won’t charge for CPU, RAM, Data Traffic, etc., but persistent resources like storage will be billed.

Yes, you can buy a subscription on top of what you already have based on your requirements.

The transition from a trial to a full account is seamless and straightforward without any service interruption. Just add funds to your accounts after your trial period ends, and you will be upgraded to a full-paying account. Since we separate trial and paying users for security reasons, we recommend that at some point, you clone your drives and restart your servers so that you are completely separated from trial users.

We accept Visa, Mastercard, American Express, PayPal, and bank transfers. Your account balance is updated in real-time when funds are cleared, except for the first payment on new accounts (which can take a couple of hours).

Yes. A saved payment method ensures that your subscriptions are auto-renewed and funds are added automatically when required.

Any payment method information is held at the payment processor only. Alpha3 Cloud does not store any information about your cards or other payment methods.

Auto-renewal is disabled by default. However, it is recommended to turn it on for convenience and avoid the manual purchase.

Currently, we have US locations, so we only support United States Dollars (USD).